Seagate Logo
Resource Centre Blog Open Source Partners
Search
View All Results
Support
Products

Knowledge Base
Support Downloads
Articles
suggested searches
Seagate Logo
Products Solutions Innovation Support About
Account
Hi,
My Account Orders Address Book
Sign Out
Sign In Business and Partner Sign In
Open
By Type External Hard Drives Internal Hard Drives External SSDs Internal SSDs Enterprise Hard Drives & SSDs Data Storage Systems Enterprise Storage Services
By Category Personal Storage Devices Gaming Storage Devices Creative Professional Network Attached Storage (NAS) Video Analytics Cloud, Edge & Data Centre
By Brand LaCie
By Use Case Backup & Recovery Big Data Analytics (AI/ML) Cloud Backup Data Migration Data Transfer High Performance Computing (HPC) Storage as a Service Video Analytics
By Environment Edge Multicloud Private Cloud Public Cloud
By Partner IBM AWS Commvault Veeam VMWare Milestone Equinix EVS NI View All Seagate Technology Partners
By Industry Autonomous Vehicles Healthcare Media & Entertainment Surveillance & Security Telecommunications Geosciences & Energy
lyve-infrequent-access-nav-banner
Learn more

Perspectives Storage for the AI Era Why Areal Density Matters Composable Infrastructure
Data Storage Innovations Mozaic 3+ Platform MACH.2 Multi-Actuator Hard Drives Seagate Secure
Data Management Innovations Circularity Program Open-Source Developer Community
Factory AI Innovations Smart Manufacturing AI Enhanced Automated Vision System Autonomous Monitoring Augmented Code Development Singapore Dream Factory
Read the Article
Read the Article

General Support Home Product Support Seagate Software Downloads LaCie Software Downloads Seagate Product Registration LaCie Product Registration
Warranty & Data Recovery Warranty & Replacements Data Recovery Services Report Fraudulent Products
Enterprise Seagate Systems Support Lyve Mobile Support Lyve Cloud Support
Read the Article
Read the Article

Our Story Leadership Team Board of Directors ESG Trust Centre Quality Assurance
Join our Seagate Team Life at Seagate Seagate Culture Employee Resource Groups University Programmes
Investors
Press Centre News Media Kits Brand Portal LaCie Brand Portal
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
  • Products
  • Solutions
  • Innovation
  • Support
  • About
  • Resource Centre
  • Blog
  • Open Source
  • Partners
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Main
  • Products
  • By Type
  • By Category
  • By Brand
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Main
  • Solutions
  • By Use Case
  • By Environment
  • By Partner
  • By Industry
Learn more

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Main
  • Innovation
  • Perspectives
  • Data Storage Innovations
  • Data Management Innovations
  • Factory AI Innovations
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Main
  • Support
  • General
  • Warranty & Data Recovery
  • Enterprise
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Main
  • About
  • Our Story
  • Join our Seagate Team
  • Investors
  • Press Centre
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Products
  • By Type
  • External Hard Drives
  • Internal Hard Drives
  • External SSDs
  • Internal SSDs
  • Enterprise Hard Drives & SSDs
  • Data Storage Systems
  • Enterprise Storage Services
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Products
  • By Category
  • Personal Storage Devices
  • Gaming Storage Devices
  • Creative Professional
  • Network Attached Storage (NAS)
  • Video Analytics
  • Cloud, Edge & Data Centre
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Products
  • By Brand
  • LaCie
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Solutions
  • By Use Case
  • Backup & Recovery
  • Big Data Analytics (AI/ML)
  • Cloud Backup
  • Data Migration
  • Data Transfer
  • High Performance Computing (HPC)
  • Storage as a Service
  • Video Analytics
Learn more

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Solutions
  • By Environment
  • Edge
  • Multicloud
  • Private Cloud
  • Public Cloud
Learn more

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Solutions
  • By Partner
  • IBM
  • AWS
  • Commvault
  • Veeam
  • VMWare
  • Milestone
  • Equinix
  • EVS
  • NI
  • View All Seagate Technology Partners
Learn more

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Solutions
  • By Industry
  • Autonomous Vehicles
  • Healthcare
  • Media & Entertainment
  • Surveillance & Security
  • Telecommunications
  • Geosciences & Energy
Learn more

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Innovation
  • Perspectives
  • Storage for the AI Era
  • Why Areal Density Matters
  • Composable Infrastructure
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Innovation
  • Data Storage Innovations
  • Mozaic 3+ Platform
  • MACH.2 Multi-Actuator Hard Drives
  • Seagate Secure
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Innovation
  • Data Management Innovations
  • Circularity Program
  • Open-Source Developer Community
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Innovation
  • Factory AI Innovations
  • Smart Manufacturing AI
  • Enhanced Automated Vision System
  • Autonomous Monitoring
  • Augmented Code Development
  • Singapore Dream Factory
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Support
  • General
  • Support Home
  • Product Support
  • Seagate Software Downloads
  • LaCie Software Downloads
  • Seagate Product Registration
  • LaCie Product Registration
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Support
  • Warranty & Data Recovery
  • Warranty & Replacements
  • Data Recovery Services
  • Report Fraudulent Products
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
Support
  • Enterprise
  • Seagate Systems Support
  • Lyve Mobile Support
  • Lyve Cloud Support
Read the Article

Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
About
  • Our Story
  • Leadership Team
  • Board of Directors
  • ESG
  • Trust Centre
  • Quality Assurance
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
About
  • Join our Seagate Team
  • Life at Seagate
  • Seagate Culture
  • Employee Resource Groups
  • University Programmes
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
About
  • Investors
Hi,
My Account Orders Address Book
Sign Out
Sign In
Business and Partner Sign In
About
  • Press Centre
  • News
  • Media Kits
  • Brand Portal
  • LaCie Brand Portal

Select your Country/Region

Asia-Pacific (APAC)

Europe

Middle East/North Africa

Latin America

North America

Log in

Seagate Partner Program Portal
Seagate Partner Program Portal

Provides access to product training, sales and marketing resources, deal registration, and more to our VARs, Integrators, Resellers and other channel partners.

Lyve Cloud Portal
Lyve Cloud Portal

Use the Lyve Cloud portal to configure and manage your object storage and services.

Seagate Direct Customer Portal
Seagate Direct Customer Portal

Provides Direct customers with B2B Self Service tools such as Pricing, Programs, Ordering, Returns and Billing.

Lyve Management Portal
Lyve Management Portal

Register, access, and manage Lyve Mobile services, subscriptions and projects.

Seagate Supplier Portal
Seagate Supplier Portal

Provides Suppliers with self-service tools targeted to the needs of their business.

My Profile

View/edit your profile information

My Dashboard

View your dashboard

Log out

Logout of your account

  • Legal
  • Trade Compliance
  • Customs Clearance Documentation

Seagate Legal
Trade Compliance
  • Customs Clearance Documentation
  • Customer Trade Compliance Legal Commitments
  • Lyve International Trade Compliance

Customs Clearance Documentation

Supplier shall provide customs documentation (sometimes referred to as a “proforma invoice” or “customs invoice”) to facilitate customs clearance (“Supplier’s Customs Documentation”). If Seagate is the importer of record, Supplier shall share all information directly with Seagate or Seagate’s designated freight forwarder or broker at least 72 hours before the goods are loaded on the exporting carrier. Supplier’s Customs Documentation must be in English and must include the following information:

 

1. SHIPPING INFORMATION

  • Date of shipment;
  • Invoice number and shipment number;
  • Seagate purchase order number;
  • Manufacturer name, address, and Manufacturer registration number;
  • Seller name and address;
  • Ship to party name, address and Tax ID if available;
  • Bill to party name and address;
  • Container stuffing location (ocean shipments only);
  • Consolidator (Stuffer) name and address (ocean shipments only);
  • All wood packaging must be clearly indicated on the invoice and in accordance with ISPM15 (International Standard for Phytosanitary Measures No. 15);
  • Name, contact information and signature of responsible individual – must be a responsible employee of the exporter who has knowledge or who can readily obtain knowledge of the transaction;
  • Incoterm per “Incoterm 2000” or “Incoterm 2010” and named place;
  • Shipment gross weight; and
  • Shipment country of origin (ship from country) by part and quantity.

 

2. PRODUCT INFORMATION

  • Description of Product, grade or quality, as well as marks, numbers, and symbols under which the Product is sold, if applicable – for product description, use generic terms by which each item is commonly known; if product is “USED,” so indicate in the description;
  • Product quantities, including quantity of Product per each individual package/box, the number of packages/boxes, the number per pallet, the number of pallets, and the corresponding weights – the information must be sufficiently detailed to enable identification and matching of Product in the shipment against line items on the shipping invoice;
  • Seagate part numbers;
  • Seagate descriptions as indicated in P.O.;
  • Unit of Measurement;
  • Product country of origin (place of manufacture) by part and quantity;
  • FCC ID number, if any;
  • FDA accession number, if any; if the invoice contains multiple pages, each page must be numbered, preferably in the following format: X of Y pages;
  • Product net metric weight;
  • Manufacturer’s Identification code/”MID” number for textile products shipped to the U.S. (if applicable);
  • Third Party product appraisal report on used equipment (if applicable);
  • Product classification information including (a) Harmonized Tariff Schedule number (up to the sixth digit) and (b) U.S. Export Control Classification Number (“ECCN”), or equivalent;
  • U.S. Commodity Classification Automated Tracking System number (“CCATS” number, if applicable), or equivalent;
  • U.S. export or re-export license number and expiration date or equivalent (if applicable); and
  • U.S. License Exception designator, or equivalent (if applicable).

 

3. PRICING INFORMATION

  • Unit purchase price and type of currency (if the merchandise is not purchased, the value or fair market price in the country of exportation);
  • All charges upon the Product, itemized by name and amount, including freight, insurance, commission, cases, containers, coverings and cost of packing, repair and calibration;
  • Total purchase price and terms of payment – customs regulations require every shipping invoice accurately reflect the price to be paid by Seagate. The shipping invoices are used to declare the value of the imported Product for customs entry. Software purchases must indicate the full purchase price of the software regardless of delivery method, e.g., CD-ROM, download. Accordingly, 100% accuracy is required. Post-shipment price increases can render declarations inaccurate; therefore, price increases may not be applied to Product already shipped or in a JIT or SMI location;
  • All free of charge items must have a commercial value listed for Customs purposes; and
  • The fair market value of any goods or services furnished free of charge to the Supplier for producing the Product (e.g., assists such as dies, molds, tooling, engineering work) must be included either as a separate line item or included in the unit price of the goods in Supplier’s Customs Documentation.

 

4. WOOD PACKAGING REQUIREMENTS

  • Supplier shall comply with the International Plant Protection Convention (IPPC), ISPM15, Guidelines for Regulating Wood Packaging Material (WPM) in International Trade. ISPM15 requires WPM used in international trade to be properly treated with either heat or fumigation in order to kill harmful insects that may be present. Wood packing includes wood or wood products (excluding paper products) used in supporting, protecting or carrying a commodity (includes dunnage) [ISPM Pub. No. 15, 2002].
  • All treated WPM must be marked with the IPPC logo, the two-letter International Organization for Standardization (ISO) code for the country that treated the WPM, the treatment facility number assigned by the national plant protection organization, and either the abbreviation HT (heat treatment) or MB (methyl bromide).


  • The WPM must be marked in a visible location on each article, preferably on at least two opposite sides of the article, with a legible and permanent mark that indicates that the article meets the new requirements. Treated WPM can only be used during the validity period of the treatment. All containers destined to China must be fumigated before export.
Seagate

DECARBONIZING DATA REPORT

Data centre sustainability in the AI era
About Seagate Our Story  ESG  Trust Centre  Quality Assurance 
Support  Product Support  Seagate Software Downloads  LaCie Software Downloads  Seagate Product Registration  LaCie Product Registration  Warranty & Replacements  Seagate Systems  Contact Us 
Press Centre  News  Media Kits  Brand Portal  LaCie Brand Portal 
Investors 
Partners  Indirect Partners & Resellers  Seagate Training Portal  Seagate Direct & Suppliers  Seagate Technology Alliance Program 
Jobs  Life at Seagate  Seagate Culture  University Programmes 
Where to Buy  Product Finder 
facebook logo linkedin logo youtube logo x logo instagram logo
©2025 Seagate Technology LLC Legal Privacy Vulnerability Disclosure Cookie Settings
Site Map